Business operations

Procal provides flexible Business operations services backed by smart operating systems that will drive value and growth.

Manage business operations efficiently with Procal
With the deployment of 5G network and the demand for reliable, secure, and robust connectivity, Telcos need to address the intensifying complexity of their networks that is driven by the increasing volume of devices, multiple new technologies, and more diverse service requirements.
We have developed the below capabilities over the years to support you with the below areas of operations:
Business operations
Managed Services
Ensuring The Efficiency Of Mission-Critical Processes With technology permeating in every business function, today’s enterprises face the challenge of managing their complex and hyper-distributed IT systems – limited by expertise and/or capable and readily-available resources. At Procal Technologies, we answer this need, leveraging our multi-faceted expertise in IT management services – for business operations and utilities. We implement technology solutions and productivity tools to support and protect mission-critical physical hardware, networks, and supporting applications, reducing maintenance costs, and enabling process efficiencies.
Business operations
Managed Services
Ensuring The Efficiency Of Mission-Critical Processes With technology permeating in every business function, today’s enterprises face the challenge of managing their complex and hyper-distributed IT systems – limited by expertise and/or capable and readily-available resources. At Procal Technologies, we answer this need, leveraging our multi-faceted expertise in IT management services – for business operations and utilities. We implement technology solutions and productivity tools to support and protect mission-critical physical hardware, networks, and supporting applications, reducing maintenance costs, and enabling process efficiencies.
Business operations
Service Management
As the expectations of telecom customers rise and competition intensifies, operators need to work quickly and efficiently to resolve any issues that arise to differentiate themselves from the competition. With our strong partner network in the Telco space, we can be of great fit for you to partner for Service Management of your critical business processes for consistent and reliable service quality at affordable costs.
Some of our focus areas are:
  1. 24/7 Application Support
  2. Resource and Alarm Management
  3. Monitoring and Backup Operations
Business operations
Service Management
As the expectations of telecom customers rise and competition intensifies, operators need to work quickly and efficiently to resolve any issues that arise to differentiate themselves from the competition. With our strong partner network in the Telco space, we can be of great fit for you to partner for Service Management of your critical business processes for consistent and reliable service quality at affordable costs.
Some of our focus areas are:
  1. 24/7 Application Support
  2. Resource and Alarm Management
  3. Monitoring and Backup Operations
Business operations
Network Inventory Management
Inventory management solutions of Procal monitor a variety of assets - from media and voice service products, data systems, and software to facilities, problem tickets, and local specialists. Real-time information on network conditions and service lists facilitates asset reconstruction, service fulfillment and assurance, and prompt repair.     Our network configuration solutions control service-related data (type of service, service level, and service IDs), network data (network service IDs, IP address, VLAN ID, volume, cards, and ports), and data of access. It integrates seamlessly with existing/new OSS / BSS frameworks and reporting/analysis modules. Real-time inventory update improves forecasting and enables problem-solving to identify the root of the failure.
Business operations
Network Inventory Management
Inventory management solutions of Procal monitor a variety of assets - from media and voice service products, data systems, and software to facilities, problem tickets, and local specialists. Real-time information on network conditions and service lists facilitates asset reconstruction, service fulfillment and assurance, and prompt repair.     Our network configuration solutions control service-related data (type of service, service level, and service IDs), network data (network service IDs, IP address, VLAN ID, volume, cards, and ports), and data of access. It integrates seamlessly with existing/new OSS / BSS frameworks and reporting/analysis modules. Real-time inventory update improves forecasting and enables problem-solving to identify the root of the failure.
Business operations
Managed Services
Ensuring The Efficiency Of Mission-Critical Processes With technology permeating in every business function, today’s enterprises face the challenge of managing their complex and hyper-distributed IT systems – limited by expertise and/or capable and readily-available resources. At Procal Technologies, we answer this need, leveraging our multi-faceted expertise in IT management services – for business operations and utilities. We implement technology solutions and productivity tools to support and protect mission-critical physical hardware, networks, and supporting applications, reducing maintenance costs, and enabling process efficiencies.
Business operations
Service Management
As the expectations of telecom customers rise and competition intensifies, operators need to work quickly and efficiently to resolve any issues that arise to differentiate themselves from the competition. With our strong partner network in the Telco space, we can be of great fit for you to partner for Service Management of your critical business processes for consistent and reliable service quality at affordable costs.
Some of our focus areas are:
  1. 24/7 Application Support
  2. Resource and Alarm Management
  3. Monitoring and Backup Operations
Business operations
Network Inventory Management
Inventory management solutions of Procal monitor a variety of assets - from media and voice service products, data systems, and software to facilities, problem tickets, and local specialists. Real-time information on network conditions and service lists facilitates asset reconstruction, service fulfillment and assurance, and prompt repair.     Our network configuration solutions control service-related data (type of service, service level, and service IDs), network data (network service IDs, IP address, VLAN ID, volume, cards, and ports), and data of access. It integrates seamlessly with existing/new OSS / BSS frameworks and reporting/analysis modules. Real-time inventory update improves forecasting and enables problem-solving to identify the root of the failure.

Technologies we use

Business operations
Big data
Business operations
Business Intelligence
Business operations
Internet of Things (IoT)
Business operations
5G

Alliance and Partners

Benefits

Improve Cross-Team Collaboration
With Procal's best service offering you can Improve Cross-Team collaboration
Increase employee productivity and satisfaction
Leave all off-roles on us and let your employees focus on their role
More customers
Have an Increased Customer reach